FAQ'S & Order Policies
What is your email?
What is your phone number?
+1-833-222-5893 or +1-561-713-6025
Do you charge Sales Tax?
We do not charge sales tax in any state except Florida.
Do you have a showroom or brick & mortar location?
Yes! Our brand new Showroom is open in Historic Northwood Village in West Palm Beach, Florida. Visit our Interior Design Studio & Boutique to purchase or customize any one of our products! Luxe Furniture offers Full-Scale Interior Design for both Residential and Commercial projects. We are a fully customizable shop with the ability to fabricate anything you can dream up! We look forward to seeing you!
Address: 500 Northwood Rd. West Palm Beach, Fl 33407
Phone: +1-561-713-6025 & 1-833-222-5893
Where are your products made?
We are proud to say that 95% of our products are made in the U.S.A. Our lucite acrylic furniture has been manufactured in West Palm Beach, Fl for over 40 years.
We have our own local workrooms for Upholstery, Draperies, Welding, Cabinetry, & Paint/Finishing. Most of our products are made in house. We also offer a wide selection of expertly curated and highly desirable American Furnishing Brands. For a full list of Fine Lines we deal, click here +++++
We import some of our Louis Chair frames directly from Italy & France.
We do not believe in outsourcing to China, India, or Malasia for savings sake.
We strive to only provide you with the highest quality luxury goods sourced from the best!
Do your products come with a warranty?
Most of our products come with a 1-year manufacturer’s warranty, valid from the day of delivery, except for one-of-a-kind, vintage and antique items. Please inquire if you have any specific questions on a products load weight, recommended usage, and warranty information.
Is your credit card processing safe and secure?
All credit card information is handled with the same 256-bit encryption and physical security that banks use. You will see our security stamp to the left of the search bar, and there will be a lock icon with the word 'Secure'.
What is your return policy?
Due to the custom nature of our products, All sales are final. We cannot accept returns or exchanges.
What is your cancellation policy?
Due to the custom nature of our products, a cancellation must be requested by the purchaser within 24 hours of order placement. A refund will not be given under any circumstance, if this requirement is not met. Requests must be made in writing via email to firstname.lastname@example.org and accepted by Luxe Furniture to be confirmed with an email. Any request for cancellation after the 24 hour period will not be considered and Luxe Furniture is due the full amount of sale.