info@luxefurniture.net +1-833-222-LUXE(5893)
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Shipping Policies

Due to the bespoke, custom, made-to-order or drop ship nature of many of our products, shipping times will vary. In Stock item have a 2-3 day handling time. The size and material of a good will determine the type of transport.
Expedited Shipping is 1-3 days. Standard Shipping is typically 2-10 days. Freight and White Glove Shipping is typically 1-3 weeks. The transport time will depend on the location from which a product ships to the delivery address. Made to Order Goods have a fabrication time of 2-12 weeks. It is advised to contact Luxe Furniture for current lead times and shipping estimates. Luxe Customer Service can be reached via email, phone or text, 24-7 to answer any questions you may have.
Info@luxefurniture.net, 561-713-6025, or toll free at +1-833-222-5893
The above shipping times are estimates only and not guaranteed. 
1.) LUXE FURNITURE STRIVES FOR 100% CUSTOMER SATISFACTION.
2.) WE USE ONLY TRUSTED CARRIERS WHEN WE SHIP OUR LUXURY GOODS, HOWEVER, ISSUES CAN ARISE FROM TIME TO TIME, DUE THE DELICATE NATURE OF OUR PRODUCTS. 
3.) LUXE FURNITURE INC SHIPS FOB-ORIGIN ONLY. THE CUSTOMER TAKES OWNERSHIP OF THE GOODS IMMEDIATELY UPON PICK UP OF THE GOODS BY THE CARRIER/SHIPPER. THE CUSTOMER ASSUMES ALL LIABILITY AND RISK OF THE GOODS DURING THE SHIPMENT. LUXE FURNITURE IS RELEASED FROM ANY AND ALL LIABILITY, RISK, AND/OR DAMAGES IN REGARDS TO THE GOODS AS SOON AS PICK UP IS MADE BY THE SHIPPING COMPANY, REGARDLESS OF WHO CONTRACTED THE SHIPPING COMPANY TRANSPORTING THE GOODS.
4.) LUXE FURNITURE INC IS NOT RESPONSIBLE AND/OR LIABLE FOR DAMAGE DONE IN SHIPPING. IT IS THE CUSTOMERS RESPONSIBILITY TO FILE A CLAIM WITH THE SHIPPING COMPANY AND RECEIVE RE-INBURSEMENT FROM THE SHIPPING COMPANY FOR ANY LOSS.
5.)  DAMAGE MUST BE REPORTED IMMEDIATELY UPON RECEIPT OF WHITE GLOVE SHIPPED ORDERS. FAILURE TO REPORT DAMAGE IMMEDIATELY TO LUXE FURNITURE AND THE SHIPPING COMPANY, WILL FORFEIGHT ANY POTENTIAL REPLACEMENT. IT IS AT LUXE FURNITURE'S DISCRETION WHETHER OR NOT A REPLACEMENT WILL BE MADE.
6.) IN THE CASE OF A DAMAGED SHIPMENT DELIVERED VIA WHITE GLOVE, LUXE FURNITURE WILL AID IN FILING A CLAIM ON BUYERS BEHALF ONLY IF AN INSURANCE POLICY WAS REQUESTED AND PURCHASED BY THE CUSTOMER AND MUST BE LISTED ON THE INVOICE. FILING A CLAIM DOES NOT GUARANTEE THE INSURANCE COMPANIES PAYMENT OF THAT CLAIM. IF THE CLAIM IS APPROVED, THE BUYER WILL NOT, UNDER ANY CIRCUMSTANCE, RECEIVE A MONETARY REFUND. IT IS ONLY AT LUXE FURNITURE'S DISCRETION WHETHER OR NOT A  REPLACEMENT WILL BE MADE AND/OR ISSUED. LUXE FURNITURE INC CAN DENY A REPLACEMENT FOR ANY REASON. IF LUXE FURNITURE APPROVES A REPLACEMENT, ALL SHIPPING COSTS RELATED TO THE REPLACEMENT ARE THE RESPONSIBILITY OF THE CUSTOMER. THE REPLACEMENT AND ALL SHIPPING COST MUST BE PAID FOR IN FULL IN ORDER FOR THE REPLACEMENT TO SHIP. LUXE FURNITURE INC AND ITS OWNERS RESERVES THE RIGHT TO ISSUE OR DENY A REPLACEMENT FOR ANY REASON.
7.) WE HIGHLY ADVISE PURCHASING A SHIPMENT INSURANCE POLICY ON ALL HIGH VALUE ITEMS, EITHER THROUGH LUXE FURNITURE OR THROUGH THE CUSTOMER PREFFERED INSURANCE COMPANY.